It’s interesting down here among the lower orders. They (we, I suppose) get the same crap as I used to get in a much higher-paid job. Dopey management who change the rules but don’t tell you until you break them. This makes it impossible to pass an audit because nobody can know what they are looking for until they find it.
We keep passing them anyway. The Secret Ninja Cleaners have the Doctor on their side. I’ve dealt with much smarter dickheads than the current mob.
Today, the sneak claimed to have found an unlabelled bottle. We have no unlabelled bottles – except one. The pressure spray for shooting hot water into freezers has no label.
When he checked it, it was empty. It contains water only when in use and is empty at all other times. So what should it have been labelled? ‘This bottle contains nothing’? ‘Caution: the inside of this bottle may be wet’?
We won again.
He found nothing else. Nothing. We had anticipated every single crappy little detail. Also, some they haven’t thought of yet.
It used to annoy me a little that those directing my work in research, teaching and consultancy had no idea what those things actiually entailed. Then again, I could understand that they hadn’t specialised as I had, so okay, they had no real idea what they were doing.
But… cleaning? What the Hell is so complex about auditing cleaning? It is clean or not clean. Bottles are labelled or not labelled. Bottles containing nothing do not need ‘Warning: this bottle is empty’ signs. Yes, some staff are not as educated as myself (the manager isn’t, if he only knew) but ‘bottle is empty’ does not require a damn PhD nor even an elementary education to understand. Yet those checking up on us seem not to understand this.
It is management disconnect. In the old days, managers came up through the ranks. They had done the jobs they were managing and knew the problems and pitfalls of those jobs. Your manager was once in your job and knew what was and was not possible.
Now, managers come from management courses and the main thrust seems to be based on management by fear. It does not work on me. Some mop-jockeys are in the job because they have to be. I am still in this one because I want to be. If I had ambition I’d be area manager for a big chain by now. I don’t want it. I don’t even want to be a cleaning supervisor. When we have a government worth paying taxes to, I’ll consider it but I am not working harder than I have to for the wasters in charge now.
Management intimidation will not work on me. It is the main thing that makes me scary in Local Shop. If they fire me I will now have little trouble moving on. Over a year of retail experience that I never had before and I have never experienced being fired either. Hmm. Time is running out.
It’s endemic in all aspects of life now. Managers are put in place because they scored well in ‘people control’ but their methods of control are akin to Stalinism. Do as I say or suffer. The old way of persuading people to want to work for you is, it seems, long gone.
It does still work. I have local shop staff cleaning up after themselves now and moving things out of the way when I am cleaning. Local Shop managers mostly still work by intimidation which only brings resentment.
The same type of people are now in government, using the same principles.
We know best. We make the rules and if you break them, we must correct you.
What are the rules? Don’t worry about that. We’ll tell you when you break them.